Frequently Asked Questions (FAQs)

The benefits include:

• Our team provides all the services you need under one roof.
• We use evidence-based therapies explicitly designed for children, teens and young adults.
• We partner with you to make the best treatment decisions for your child.
• We offer intensive treatment for kids in crisis or families who are traveling for care.
• We connect with kids and motivate them to work with us to get better.

We provide a step-by-step overview of how treatment works at the Child Mind Institute on our Care Journey page.

We evaluate and treat children ranging from 1 year old to 25 years old. Additionally, we offer specialized programs for all ages, including young adults up to 29 years old.

The Child Mind Institute has physical locations in New York City and San Mateo, California. We also offer telehealth appointments for families in CA, CT, NJ and NY.

New York City – Midtown
215 East 50^th Street
New York, New York 10022
212.308.3118

San Francisco Bay Area
2000 Alameda de las Pulgas, Suite 242
San Mateo, California 94403
650.931.6565

In-person treatment is available in our New York City and San Francisco Bay Area offices. For telehealth treatment, our board-certified clinicians are also licensed to treat patients who live in the following states:

• California
• Connecticut
• New Jersey
• New York

If you reside outside our qualifying states but are willing to travel to one of our offices, please choose “New York, NY” or “San Mateo, CA” as your preferred office location on the request an appointment form.

If you are unable to travel to one of our office locations, we offer virtual Parent and Caregiver Programs to support families. Please refer to our Care page and Connect to Care pages to explore additional ways to find care.

Our clinicians are trained in evidence-based treatments, which are specialized forms of therapy that have been proven effective for children. The cost of care varies by service:

• Financial aid is available for families who qualify
• Diagnostic evaluation: $1,500-$3,300, depending on clinician seniority
• Neuropsychological evaluation: $5,500-$7,000
• Psychiatric evaluation: $4,000
• Ongoing treatment: $300-$560/hour, depending on clinician seniority*

*If appropriate for your family, we are a training institute where families can work with supervised clinical externs at lower rates.

We are an out-of-network provider. We help families use out-of-network benefits by providing superbills for their insurance company. Additionally, we partner with two organizations to assist with filing, managing claims, verifying benefits, and handling pre-authorizations.

Learn more about the Child Mind Institute’s Insurance Reimbursement Partners

The Child Mind Institute offers thorough evaluation and gold-standard treatment for a wide range of mental health conditions and concerns. Please refer to our What We Treat section for our areas of care.

A diagnostic evaluation includes interviewing the child and their parents or guardians, either separately or together. We also gather information from the child’s teachers, previous therapists, and pediatricians. Using gold-standard diagnostic measures, we thoroughly assess symptoms and concerns. The evaluation typically takes between two and three hours to complete. Afterward, we provide comprehensive feedback and make treatment recommendations.

Yes. While we value previous evaluations, our clinicians will conduct a direct assessment to ensure we provide personalized and effective treatment recommendations tailored to your child’s specific needs.

The duration of treatment varies based on the diagnosis and severity of a child’s symptoms. We assess the level of care needed during the initial evaluation and adjust it as necessary throughout treatment. Our goal is to help your child improve and resume their normal activities, including school and spending time with friends.

We create treatment teams and work with families to address all of a child’s mental health needs.

Follow-up appointments are usually 45-60 minutes. After the diagnostic evaluation is completed, clinicians consider a child’s symptoms to determine the appropriate length and frequency of sessions.

Yes, when suitable, our clinicians conduct sessions in a child’s school and home environments as well as virtually.

Absolutely. We often work with children who live outside New York City or San Mateo. Following the evaluation process, we may offer treatment sessions virtually, depending on what is best for your child and the laws in your state. We can also assist you in finding local specialists and collaborate with the clinicians currently involved in your child’s care.

Our clinicians primarily evaluate and treat children, teens, and young adults up to 24 years old. However, parents and adult family members of our patients occasionally request care and we make every effort to accommodate their needs.