MRI Participant Navigator, Healthy Brain Network (HBN)

Organizational Summary

The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. Our teams work every day to deliver the highest standards of care, advance the science of the developing brain and empower parents, professionals and policymakers to support children when and where they need it most. Together with our supporters, we’re helping children reach their full potential in school and in life. We share all of our resources freely and do not accept any funding from the pharmaceutical industry.

Job Summary

The Child Mind Institute is seeking a highly skilled and motivated individual to join our team as an MRI Participant Navigator with the Healthy Brain Network (HBN). The MRI Participant Navigator works closely with the MRI Research Coordinator to support research participants and their families during their imaging visits conducted at MRI facilities located in New York City and New Jersey. They will be responsible for administrative tasks including scheduling MRI scan visits, coordinating participant travel arrangements to the MRI scan visit, and assisting with preparation of finance documents for participant compensation.

Reporting to the MRI Research Coordinator, Healthy Brain Network, this is a non-exempt, full-time position located at our HBN centers and MRI facilities located in New York City and New Jersey. We offer competitive salary and benefits.

Responsibilities

  • Welcome and greet MRI participants and their families, in person or on the phone, answering or referring inquiries.
  • Schedule MRI scan visits and confirm sessions with participants and families.
  • Assist with scheduling participant travel to scan sessions.
  • Ensure a high quality experience for MRI participants during their scan session.
  • Facilitate participant flow by notifying the MRI Research Coordinator and technicians of participant arrival, monitoring delays, and communicating effectively in a polite and consistent manner with participants and team members.
  • Assist in preparing participants for MRI scans.
  • Perform data collection with participants and parents under the supervision of the MRI research coordinator.
  • Conduct MRI screening and urine sample collection.
  • Ensure the protection of personal and sensitive information collected from participants.
  • Attend team meetings.
  • Other duties as assigned.

Qualifications

  • Associates degree and 1-2 years of relevant experience preferred, or high school diploma or equivalent and at least 2-3 years of relevant experience.
  • The ideal candidates will have prior experience working with children or clinical populations, strong interpersonal skills, strong written and oral communication, and the ability to work as a member of a team as well as independently.
  • Must be able to prioritize, multitask, and act flexibly.
  • The candidate must be willing to work an alternative workweek. This position’s work location will change to different sites within the New York City metropolitan area.

Application Details and Instructions

Click here to apply. Please upload a cover letter and resume/CV as one document in the resume section on the application site. 

Child Mind Institute is an Equal Opportunity Employer, and is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are strongly encouraged to apply.

To learn more about the Child Mind Institute, please visit www.childmind.org.

No phone calls or recruiters, please. This position will remain open until filled.