What to Do When Your Child Is Being Bullied — and Won’t Talk About It

Bullying is something we hope won’t happen to our kids — or if it does, that they’ll come to us right away. But sometimes kids don’t tell us. They may be embarrassed, afraid it will get worse if they “snitch,” or worried we’ll overreact and make things worse. Maybe your once-outgoing child suddenly wants to stay home from school or your teen seems anxious every time a notification buzzes on their phone. You know something’s going on, but they insist everything is fine.

Before acting, it helps to know what counts as bullying. Not every unkind moment between kids rises to that level. Stephanie Ruggiero, PsyD, a clinical psychologist at the Child Mind Institute, says bullying has three defining features: It’s intentional, it’s repeated, and there’s a power imbalance — meaning the child doing the bullying has more social, physical, or emotional power. (You can read more on what’s bullying and what’s not.)

Parents are often the first to notice that something is wrong, even when their child insists everything is fine. Dr. Ruggiero says to watch for:

• Physical complaints: Stomachaches, headaches, or other ailments that pop up before school
• Avoidance: Refusing to go to school, skipping activities, or faking illness
• Changes in mood: Becoming irritable, withdrawn, or unusually anxious
• Sleep issues: Nightmares, bedwetting, or trouble falling asleep
• Missing or damaged belongings: Unexplained broken glasses, lost electronics, or ripped clothing

When bullying happens online, look for:

• Hiding phones or slamming laptops shut when you walk in the room
• Sudden deletion of social media accounts or creation of new ones
• Blocking numbers or removing friends
• Extreme emotional reactions — anger, tears, panic — after a notification
• Dramatic increases or decreases in screen time

“Those changes in behavior are your clues,” Dr. Ruggiero says. “If you notice patterns that aren’t typical for your child, trust your gut.” Imagine, for example, that your eighth grader suddenly starts asking to stay home from school and spends hours scrolling on their phone, only to come away in tears. These patterns can be unsettling, and they’re often the first clue something is happening beneath the surface.

Megan Ice, PhD, a psychologist in the Mood Disorders Center at the Child Mind Institute, says that understanding why kids stay silent is often the key to helping them open up. “Before doing anything,” she says, “I try to clarify what’s actually happening — and help parents manage their own anxiety so they can just listen and validate, not jump into problem-solving right away. Sometimes that’s enough to give the child space to talk.”

Kids’ reasons for staying quiet vary widely:

• Fear the situation will get worse: Many kids have seen or experienced school interventions that backfired — for example, being labeled a “snitch,” or having their class schedule or lunch period changed in ways that make them feel singled out.
• Shame or embarrassment: Boys, Dr. Ice notes, often feel pressure to act like they don’t care. Kids teased about personal or private issues — like hygiene, bedwetting, or body image — may feel too humiliated to talk.
• Fear of consequences: Sometimes kids keep quiet because they’ve broken a rule. “If a child was bullied after sharing a nude photo or cheating on a test, they might fear punishment as much as the bullying itself,” Dr. Ice says.
• Worry about burdening parents: Some kids hesitate to bring problems home because they sense their parents are stressed. Others don’t want to make their parents feel guilty or upset.

“Identifying what’s keeping a child silent helps parents approach them with empathy,” Dr. Ice says.

When you suspect something is wrong, your first instinct might be to press for answers — but pushing too hard can backfire. “The goal is to make it safe for your child to share,” Dr. Ruggiero says. “That starts with being calm, present, and curious.” Here are ways to encourage conversation with your child that may make them open up more easily:

• Use open-ended questions: Skip yes-or-no questions. Instead try, “If your teacher called me, what would they say about your day?”
• Validate feelings: Say things like, “That sounds really frustrating,” or “I can see why that made you sad.”
• Get creative: For younger kids, watch their play for clues. Pretend games can give hints of what’s happening at school. “If their dolls or action figures start acting out mean behavior,” Dr. Ice explains, “that can open the door for gentle questions like, ‘That sounded unkind — does that ever happen at school?’”
• Read together: Books can be a gentle way to help little kids understand and talk about bullying. The Child Mind Institute has a list of clinician-recommended books on bullying. Dr. Ruggiero also recommends checking out the American Psychological Association’s Magination Press, which publishes psychologist-written books for kids on a range of topics. You can search their site by topic and age group to find books that fit your child’s needs.
• Communicate through writing: Older kids who struggle with verbal expression might be more comfortable writing you a note, sending a text, or even using a simple emoji to show how they feel. 
• Take advantage of side-by-side moments: Talk in the car, while walking the dog, or during another low-pressure activity. This works especially well with tweens and teens who may be hesitant to let parents in.

Avoid overreacting, panicking, interrupting and/or rushing them, or minimizing their experience. “If parents stay calm, it shows kids they can handle hard news,” Dr. Ruggiero says. “That makes kids much more likely to come to you again.”

If your child continues to shut down despite your efforts, Dr. Ice says the next step depends on what you’re seeing. “If there’s concrete evidence — like hurtful messages, damaged belongings, or visible injuries — it’s worth bringing in support,” she says. “Often the school counselor is the best first call, because they know the teachers, the social dynamics, and can quietly monitor what’s happening day-to-day.”

If your child refuses to meet with a counselor at school — maybe because they’re worried about confidentiality or being seen in that office — an outside therapist can help. “Therapy gives kids a private space to process what’s happening,” Dr. Ice adds, “and can still include coordination with the school.”

With younger children, the classroom teacher might be the right starting point, since that teacher sees all of their interactions. In middle and high school, the counselor usually has the best overview of what’s happening across classes and social settings.

Many parents might be surprised to hear that involving the school may not always be the best solution for their child. “I’m often cautious about contacting schools without the child’s explicit permission, especially for middle or high schoolers,” Dr. Ice says. “If they don’t feel part of the plan, it can make things worse.”

Dr. Ice says that sometimes the child is open to limited communication with the school — for instance, agreeing to ask for more supervision at recess or using a different bathroom if that’s where the bullying happens.

Dr. Ice adds that a good rule of thumb is to involve the school when there’s a clear safety risk, repeated targeting, or when the bullying affects your child’s functioning — but to proceed more cautiously when it’s a one-time social conflict or when your child strongly resists.

“It also helps to stay curious,” Dr. Ice explains. “Sometimes parents only hear one side, and it turns out their child is doing something — like humming or joking constantly — that’s irritating peers. The goal isn’t to blame them, but to understand the full picture so you can plan the right response.”

When you do contact the school, frame the conversation as collaborative: You’re working together to solve a problem, not pointing fingers. Share the facts you’ve gathered, bring any screenshots or documentation, and ask what steps they can take to keep your child safe.

“If the situation doesn’t improve, escalate gradually — from teacher, to counselor, to principal, to superintendent, if necessary,” Dr. Ruggiero says. “And know your school’s anti-bullying policy so you can reference it when you’re asking for help.” Remember that schools are still responsible for addressing bullying that happens off-campus if it affects a child’s ability to learn or feel safe at school.

Parents often struggle to know when to step in and when to let kids handle things themselves. “If your child’s safety is at risk, if the bullying is persistent, or if they ask for help — you step in,” Dr. Ruggiero says. “For more typical social conflicts, you can coach from the sidelines, offering ideas and encouragement while letting them practice handling things on their own.”

When helping a child plan their own response to bullies, Dr. Ice suggests walking through real-life situations together. “If they’re worried about lunchtime, talk about where they’ll sit, who they can join, and what they’ll do if someone whispers or posts something unkind. Having that script in mind — even simple phrases like ‘I don’t want to talk about that’ — makes it easier to cope in real time.”

Shifting a child’s response can sometimes make a difference. “If we can help a child respond more neutrally instead of with tears or anger, it often takes away the payoff for the bully,” she explains. For example, if a child tends to cry or lash out, have them practice staying calm and asking for a bathroom break so they can regroup. “Or, she says, they can simply turn and walk away. It’s not about pretending not to care — it’s about learning to manage those big feelings in a private, safer space so the bully doesn’t get that reaction they’re looking for.”

Dr. Ice sums it up this way: “The best approach depends on your child’s readiness. The more we include them in decisions and problem-solving, the more empowered they feel — and that confidence is often what ultimately reduces the bullying.”