How to calm fears and let kids know what to expect, for a smoother visit for everyone.
Clinical Experts: Rachel Busman, PsyD, ABPP , Pamela Parker, MD , Bernhard Wiedermann, MD
en EspañolWhen kids are scared of the doctor, even simple checkups can mean major meltdowns. Here are some tips to help your family’s next visit go more smoothly.
Be clear about what’s going to happen at the appointment. Talk your child through each step: “Dr. Bean will measure how tall you are, and then….” And be honest. Kids who aren’t expecting a shot and get one are more likely to be upset than those who’ve had time to prepare. Having fun things to do and look forward to can help, too. Before you go, let kids choose a favorite game or book to play with in the waiting room. And make a plan to get a treat after the visit is done.
Give your child a chance to ask questions and share their feelings. For example, you could say: “Let’s go over everything that’s going to happen tomorrow. Stop me when we get to something that sounds scary and we can find a way to make it less scary.” And don’t brush away your child’s worries. Instead, let them know that feeling nervous is normal. Even grown-ups feel scared about going to the doctor sometimes!
It’s also important not to let your own anxiety affect your child. If you’re worried or have questions, ask to speak to the doctor privately while your child is getting checked in.
At the appointment, tell the doctor about what has — and hasn’t — helped your child stay calm in the past. For example: “They really enjoyed being your helper last time. Could you do that again?” Or: “I don’t think they liked holding the stethoscope. Could we try something different this time?” With practice, your child will get more comfortable going to the doctor.
Let’s be honest: Few of us look forward to doctor appointments, but when kids are scared of going to the doctor, parents know that even run-of-the mill checkups can turn into major meltdowns. We’ve put together some tips to help your family’s next visit go more smoothly.
For kids who are scared of going to the doctor, knowing what to expect can be a big help. “When kids are anxious about going to the doctor they’re often imagining something much worse than what’s actually going to happen,” says Rachel Busman, PsyD, a clinical psychologist. “They may worry that everything is going to hurt or think that having to visit the doctor means they’re sick.”
Likewise, Dr. Busman says, kids who aren’t expecting a shot — or a long wait — and get one are more likely to get anxious or upset than those who’ve had time to prepare. Laying out how the appointment will go step-by-step will help your child manage their expectations and their anxiety.
Avoid using blanket terms or vague explanations like: “The doctor is going to give you a checkup.” Instead, explain each step in a clear, detailed way your child can easily understand: “After we go into the exam room the doctor will listen to your heartbeat with a tool called a stethoscope….”
If your child is fixating on the BIG question — “Am I going to get a shot?” — it can be tempting to reassure them, even if you’re not 100 percent sure they won’t need one. But it’s best to be honest about what you know — and what you don’t.
“It’s important not to lie,” says Bernhard Wiedermann, MD, an infectious diseases physician at Children’s National Health System in Washington, D.C. “It’s better to say, ‘I’m not sure, but we can ask the doctor as we get there.’” Being straightforward will help build trust and ensure that your child won’t feel betrayed or blindsided if things don’t go as planned.
“When kids are anxious, as parents we want to say, ‘It will be fine! There’s nothing to be afraid of,’” says Dr. Busman. “But in doing that we’re shutting the child down.” Instead, she says, parents can validate feelings and model healthy ways of handling anxiety by offering themselves up as exhibit A.
For example: “I understand how you feel. I was really nervous before my doctor’s appointment last week, but I’m glad I went. Going to the doctor is how we stay healthy.”
Once you’ve talked about how the doctor’s appointment will go, give your child a chance to talk to you about why they’re nervous and ask for any questions they might have — even if it takes a little while to get there. “Kids don’t always know how to explain what they’re feeling,” says Dr. Busman. “If your child just says, ‘I don’t want to go. I’m scared,’ help them work through the specifics of what they’re feeling anxious about. That way you can address it more effectively.”
If your child is having a hard time expressing their worries, try asking questions to help them narrow it down. For example: “Let’s go over everything that’s going to happen tomorrow. Stop me when we get to something that sounds scary. That way we can talk about how to make it less scary before we go.”
If your child isn’t feeling well, they may not be the only one feeling anxious. When kids are sick, it’s natural to be nervous, but it’s important to manage your anxiety in an appropriate way.
“Parents’ anxiety can easily rub off on kids,” Dr. Wiedermann says. Of course, this doesn’t mean you shouldn’t express your concerns to the doctor, just that it’s important to find the right time — and place — to do so.
“If you’re feeling anxious or have questions that might not be appropriate to ask in front of your child, ask to speak to the doctor while your child is getting checked in,” Dr. Wiedermann says. “It will help your child stay calm and give you a chance to give the doctor a heads up about your concerns before the appointment begins.”
“As doctors we want our patients and their families to feel comfortable,” Dr. Wiedermann says, “and having feedback from parents can be very helpful.”
Some examples of useful feedback could be:
A lot of doctors who work with children have tricks to help kids feel more relaxed, but not all of them work on all kids, notes Pamela Parker, MD, a pediatrician in Silver Spring, Maryland. Hence it’s important for parents to let the doctor know what has worked for their child and what hasn’t.
For example, if a kid seems wary of the instruments, Dr. Parker says she’ll often ask them to act as her “assistant” during the visit. “I’ll say, ‘This tool helps me look in your ears. Could you help me by holding it while I get ready?’”
For some kids, being part of the process is a big help, but others may not find it useful. “It’s not always immediately clear how kids are feeling in the exam room,” Dr. Parker explains, “so it’s helpful for us if parents say, ‘They really enjoyed being your helper last time. Could you do that again?’ Or, ‘You know, I don’t think they liked holding the stethoscope, could we try something different this time?’”
In a perfect world your child would be seen on time every time, but it’s more likely you’ll be spending at least a little while in your doctor’s waiting room. Most pediatricians’ offices provide toys, but if your child is anxious, don’t rely on an old copy of Highlights magazine to help them stay calm. Instead, allow them to choose a favorite game or book to bring along that will help keep their mind occupied during the wait.
“Your child is going to have to get a shot at some point,” Dr. Busman says, “so it’s important to frame them in a rational way.” When it comes to shots, a healthy dose of honesty — and perspective — is the best way to go.
Once the shots are over, offer praise and positive reinforcement: “I’m so proud of you. You were scared but you did it anyway! That was really brave.”
Most kids are a little scared of going to the doctor, but once the Band-Aid is on and they’re out the door they quickly move on to the next thing. Persistent or severe anxiety could be a sign of something more serious. Some signs to watch for include:
If your child’s doctor anxiety seems excessive, it may be time to consider having them evaluated by a professional.
Going to the doctor may never become something your child enjoys, but it’s a necessary part of staying healthy throughout their life. Helping them develop the tools and resilience they need to manage their anxiety will make future visits less stressful for everyone involved.
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